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hearful | Elevate the Customer Experience

Product Insights from Customer Reviews

 

Design and Execute Better Products. 
Elevate Customer Experience.

“Using Hearful’s software, we continue to discover product features that matter most to our customers. We have already unlocked more than $1M in cost savings in our first nine months. We continue to use Hearful to improve product and brand experience and the ROI is exceeding our expectations.”
— GLOBAL APPAREL BRAND

 
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Hearful drives value across the brand enterprise.

Informs Portfolio Strategy and White-Space Opportunities
Sharpens Product Design
Focuses Product Marketing
Identifies Quality or Service Issues

 
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Hearful is a powerful data source that directs execution to maximize value

Captures product-level discussions from all over the internet

Studies not only your products, but your key competitors’

Uses carefully tuned hybrid-NLP models to surface market- and product-level insights

 

Hearful delivers, how subscribers want It

Data-as-a-Service

hearful data

Hearful provides unique data--structured and enriched--to bring other analytics to life.

Software-as-a Service

hearful Software

Our purpose-built, easy-to-use explorer allows business analysts to research insights at will.

Managed Service

hearful Managed Services

Hearful can offer a fully curated experience,  providing a polished set of recommendations.