Using Holiday Return Season to Understand Voice of Customer

Shoppers will be returning up to $95 billion worth of products this holiday season – do you know which of your product features are driving returns?

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Hearful Announces a Strategic Partnership with SAS to Help Brands Compete

Hearful – the leading provider of customer-driven, on-demand and high-impact product insights for consumer brands – has launched a partnership with SAS, the leader in analytics software.

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